Shipping Process
Approved customers’ orders will ship via AP Cargo or LBC. The Courier used is determined based on the merchandise ordered and the delivery address. Our authorized couriers reserve the right to decline shipping of restricted merchandise based on air transport regulations. If an item cannot be shipped due to shipping restrictions, an email will be sent informing you about the cancellation of your order.
Once payment has been approved, we ensure that your orders are dispatched promptly, typically the next business day. Orders to a physical delivery address within Metro Manila will be delivered within 2 to 3 business days from the dispatch date, and to a provincial delivery address within the Philippines within 3 to 5 business days. Orders outside the provincial city limits of our authorized Courier can be picked up at their nearest branch. Please note that our courier does not have a delivery schedule on weekends.
Ngbros Enterprises Company does not assume responsibility and liability for merchandise damages while the goods are under the care of our authorized couriers, whether direct, incidental, special, or consequential, arising from the handling and delivery of the ordered goods.
